Delivery information

Shipping & Delivery

Clear information about order processing, delivery estimates, and tracking your package.

From checkout to your door

How delivery works

We send an order confirmation to the email address used at checkout.

Your items are checked and packed before they are handed to the carrier.

When available, your dispatch email includes a link to follow the delivery.

The carrier completes delivery using the address and instructions provided.

Available shipping methods, estimated delivery dates, and final costs are shown at checkout for your address.

Check your name, street address, postal code, and contact details carefully before placing your order.

If tracking has not updated or your package is late, contact us with your order number so we can help.

Delivery times are estimates. Carrier capacity, destination, weather, public holidays, and customs may affect the final arrival date.